Shipping policy

Shipping Policy – RedStem Lights

Last updated: 04/11/2026

Fast & Reliable Shipping 🇺🇸

We pride ourselves on delivering your RedStem Lights products quickly and efficiently.

Orders are processed fast
Every shipment includes tracking
Products ship directly from within the United States

You’ll always know where your order is and when to expect it.

Ships from the USA

All RedStem Lights products are shipped from within the United States.

This allows us to provide:

Faster delivery times
Reliable tracking
No unexpected international delays for U.S. customers

ORDER PROCESSING

All orders are processed within 1–3 business days (excluding weekends and holidays).

Orders placed after business hours will be processed the next business day
During high-demand periods, processing times may be slightly extended

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

SHIPPING TIMES

Estimated delivery times:

Standard Shipping (U.S.): 3–7 business days
Expedited Shipping: 2–3 business days (if selected at checkout)

Please note:

Shipping times are estimates and not guaranteed
Delays may occur due to carrier issues, weather, or high shipping volume

SHIPPING RATES

Shipping rates are calculated at checkout based on:

Order size and weight
Shipping destination
Selected shipping method

We often offer free shipping for most purchases.

ORDER TRACKING

Once your order ships, you will receive a tracking number via email.

Please allow 24–48 hours for tracking updates to appear.

LOST OR STOLEN PACKAGES

RedStem Lights is not responsible for packages that are:

Lost after confirmed delivery
Stolen from your delivery location

If your tracking shows “delivered” but you have not received your package:

Check with neighbors or household members
Contact the shipping carrier
Reach out to us — we’ll do our best to assist

DAMAGED SHIPMENTS

If your order arrives damaged:

Contact us within 7 days of delivery
Provide photos of:
- The product
- The packaging

We will:

Replace the item, or
Issue a refund if a replacement is not available

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping details.

We are not responsible for:

Orders shipped to incorrect addresses provided at checkout

If you notice an error, contact us immediately at [Insert Email].

INTERNATIONAL SHIPPING (IF APPLICABLE)

We may offer international shipping to select countries.